Fytte is dedicated to providing a safe and enjoyable fitness experience for all our stakeholders. Our members’ and instructors’ safety is our highest priority, and all our processes are designed with community safety at the forefront.
Our team conducts multiple face-to- face interviews with each instructor candidate to ensure the Fytte instructor community is comprised of the best in the industry. Our instructors are professionals who provide first-class fitness experiences, and our hands-on approach to recruiting helps ensure this standard of quality. Every instructor also undergoes a background check upon applying and then every year afterward.
In addition to our company’s blanket insurance coverage, we require our instructors to maintain personal liability insurance so that both they and our members are covered in the unlikely event of an unexpected injury or accident.
Our secure payment platform ensures your financial data is protected at the highest industry standards. Stripe offers a smooth, secure experience for both members and instructors, and serves as the payment system of record. As a result, Fytte is your end-to-end platform allowing a secure experience every step of the way.
After every appointment, we encourage members to provide feedback about their experience. Our team reads every review and incorporates as much feedback as possible. In the event of negative reviews, our team will quickly reach out to address any issue promptly and completely.
Part of providing a first-class personal fitness experience is ensuring everyone’s safety and comfort. Here are a few best practices members can follow to ensure their safety and health:
Our instructor team is the heart and soul of the Fytte mission. Here are a few best practices for ensuring your safety: